Last Updated: 08/21/2024
Who We Are
Our website address is: https://www.acuflow.com. AcuFlow is a company dedicated to providing accurate and reliable pumps in demanding environments with short lead times. For any inquiries regarding our AcuFlow privacy policy or data practices, please contact us at:
- Company Name: AcuFlow Metering Pumps
- Contact Email: sales@acuflow.com
- Physical Address: 1642 McGaw Ave. Irvine, CA 92614 USA
- Phone Number: (949) 757-1753
Location-Specific Legal Requirements
AcuFlow complies with the data protection regulations applicable in the jurisdictions where we operate:
- GDPR (General Data Protection Regulation): If you are a resident of the European Union, you have specific rights regarding your personal data under the GDPR. These include the right to access your data, the right to rectify inaccuracies, the right to have your data erased, and the right to restrict processing. You also have the right to data portability and the right to object to data processing. We process your personal data based on legal grounds, such as your consent, our legitimate interests, or as required by law.
- US Federal Data Protection Requirements: In the United States, we comply with federal data protection laws, including the Privacy Act, Children’s Online Privacy Protection Act (COPPA), and other relevant regulations. These laws grant you the right to know what personal data we collect about you, the right to request deletion of your data, and the right to opt out of certain data collection practices.
What Personal Data We Collect and Why We Collect It
We collect various types of personal data from our users and site visitors to provide and improve our services:
- Personal Information: This includes your name, email address, and any other contact information you provide when interacting with us (e.g., through contact forms).
- Account Information: If you create an account on our site, we collect your username, password, and other relevant information needed to provide our services.
- Technical Data: We collect information through cookies and other tracking technologies, including your IP address, browser type, and device information. This helps us understand how our website is used and improves your experience.
We collect this data based on your consent and our legitimate interests in providing you with our services and improving our website.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection, as outlined in the AcuFlow Privacy Policy.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture will be visible to the public in the context of your comment.
Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Cookies
Our website uses cookies to enhance your browsing experience:
- Comment Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience and will last for one year.
- Login Cookies: We use cookies to store your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks.
- Editing/Publishing Cookies: If you edit or publish an article, an additional cookie will be saved in your browser, which expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.
Analytics
We use Google Analytics to track and report website traffic, collecting data like your IP address and browser type. You can opt out of analytics tracking by downloading and installing the add-on for your web browser. The Google Analytics opt-out add-on is designed to be compatible with Chrome, Safari, Firefox and Microsoft Edge. In order to function, the opt-out add-on must be able to load and execute properly on your browser. Learn more about the opt-out and how to properly install the browser add-on here. For more information, see Google’s Privacy & Terms & Safeguarding your data.
Marketing Communications
We may use your personal information to send you marketing communications, such as newsletters or promotional offers. You will only receive these communications if you have opted in to receive them. You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in any email we send you or by contacting us directly.
Third-Party Advertising and Tracking
Our website may include third-party advertising and tracking technologies (such as Google Ads or Facebook Pixels) to help us market our services more effectively. These third parties may collect data about your browsing behavior on our site and other sites to provide you with targeted advertising. You can opt out of targeted advertising by adjusting your browser settings or using tools provided by these third parties. For more information, please refer to the privacy policies of the relevant advertising providers.
How Long We Retain Your Data
We retain your data only as long as necessary to fulfill the purposes for which it was collected:
- Comments: Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.
- Account Information: We retain account information for as long as your account is active or as needed to provide you with our services.
What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you, except for data we are obliged to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Additionally, your data may be transferred outside of the European Union. We ensure that any data transferred is safeguarded to European data protection standards through agreements such as Privacy Shield or binding corporate rules.
How We Protect Your Data
We take the protection of your data seriously and implement several measures, including:
- Encryption: We use SSL encryption to protect data transmitted between your browser and our servers.
- Access Controls: We limit access to your personal data to employees who need it to perform their job duties.
Changes to AcuFlow Privacy Policy
We may update the privacy policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will post the updated policy on this page and update the “Last Updated” date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
Contact Information
For any privacy-related concerns, please contact us at:
- Email: sales@acuflow.com
- Phone: (949) 757-1753
